Privacy Policy
Last updated: 13 August 2026
This Privacy Policy explains how SA Grant Dates collects, uses, stores and protects personal information when you visit sagrantdates.co.za or contact us. SA Grant Dates is an independent information website and is not SASSA or a South African government body.
Information We Collect
- Contact information: your name, email address, subject and message when you use our contact form.
- Technical information: IP address, browser type, device information, referring page, requested pages and timestamps that may be recorded in standard server or security logs.
- Cookie information: essential cookies used by WordPress or security features. We will update this policy and provide any required notice before adding non-essential analytics or advertising cookies.
How We Use Information
We use personal information to respond to questions or correction requests, maintain and secure the website, prevent spam and abuse, troubleshoot technical problems, meet legal obligations and improve the accuracy of our public information. We do not use contact-form information to check a SASSA application or grant status because we do not have access to SASSA systems.
Please Do Not Send Sensitive Grant Information
Do not send an identity number, bank-account details, card information, password, one-time PIN, application login or other sensitive SASSA information through our contact form. Use the official SASSA website or SASSA SRD portal for personal grant matters.
Legal Basis and POPIA
Where the Protection of Personal Information Act, 2013 (POPIA) applies, we process information only for a specific and lawful purpose, including responding to a request you voluntarily submit, protecting the website and meeting legal obligations. We aim to collect only information that is adequate, relevant and not excessive for those purposes.
Service Providers and Sharing
We may share limited information with service providers that help operate the website, such as website hosting, email delivery, form processing, backup, security and spam-prevention providers. They may process information only to provide those services. We may also disclose information when required by law, to protect legal rights or to investigate abuse. We do not sell personal information.
International Processing
Some technology providers may process or store information outside South Africa. Where this occurs, we take reasonable steps to use providers and safeguards that offer appropriate protection for personal information.
Retention
Contact messages may be retained for up to 24 months so we can respond, follow up on corrections and keep a reasonable record of communication. Technical and security logs are retained according to operational and security needs. Information may be kept longer when required by law or needed to establish, exercise or defend a legal claim, after which it will be deleted or anonymised where reasonably possible.
Security
We use reasonable technical and organisational safeguards to protect personal information. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you may ask whether we hold personal information about you and request access, correction or deletion. You may also object to certain processing or ask us to restrict it. Submit a request through our Contact page. We may need to verify your identity before completing a request.
You may also contact South Africa’s Information Regulator or consult its official website at inforegulator.org.za if you have a concern about the handling of personal information.
Children’s Privacy
This website provides general public information and is not intended to collect personal information from children. A parent or guardian who believes a child has submitted personal information may contact us to request its deletion.
External Links
Our pages link to SASSA, government and other websites. Their privacy practices are controlled by their own policies, and SA Grant Dates is not responsible for those external sites.
Changes to This Policy
We may update this policy when our services, technology or legal obligations change. The latest version and its update date will appear on this page.
Contact
For privacy questions or requests, use the SA Grant Dates Contact page.